DUE TO SAFETY OF OUR STAFF AND OUR CLIENTS WE ARE ONLY AVAILABLE ON EMAIL AND CUSTOMER SUPPORT TO ANSWER YOUR ENQUIRIES UNTIL GOVERNMENT INSTRUCTION FOR CORONA VIRUS EFFECTS.
Due to Covid-19 epidemic our normal cancellation procedures have been suspended! For your booking to be cancelled or refunded please contact our customer support team using Support Desk
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For the safety of our employees during the COVID-19 pandemic, we are taking Government advice and instructing all of our staff to work from home
As a result, we will be unable to operate a phone system, so our customer service staff will be entirely dedicated to emails for the foreseeable future
Cancel or Amend your booking please open your support ticket using below link.
Do not send emails to any other email address as it will make delay processing cancellation or amendment request.
We are working through all requests as quickly as possible and would like to apologise for any delays in our response during this peak volume period.