Shuttle bus timings vary in different car parks, but it should not be more than 20 mins. Please check more info section on the car park you are choosing.
Yes, you can, our customer service team is glad to answer any queries and make a booking for you.
Please make a note of your booking reference, telephone number for the car park and directions for the car park, or if you are a smartphone user, you can show the booking agreement to the car park agent on your arrival.
Check your booking acceptance for arrival procedure and the car park contact number. Airport parking essentials is a booking agent and will not be meeting you at the airport meeting point.
You can change dates(Except Saver/Non-Flexible products), timings, flight number, vehicle details during office hours on 03301132120 or leave a ticket at https://www.airportparkingessentials.co.uk/help-desk where our customer services team will be happy to assist you.
Our car parks keep track of any changes in the flight schedule, and you don’t need to worry if you arrive before midnight. If you arrive after midnight, there is £10 charge payable to the car park directly. If you are coming shortly than expected, please communicate to the car park to arrange your vehicle to be ready for collection. Any part stays would still be charged the full booking price.
Generally between 2-3 hours before your flight departure. For domestic flights, we suggest 2 hours and for international flights for 3 hours.
You can call our customer support team on 03301132120 or https://www.airportparkingessentials.co.uk/help-desk, and we can help to generate a copy of your booking confirmation.
It is based on how the car parks calculate their prices. Our system determines your flight or return date as a one day-Midnight till Midnight.
Our team is focused on customer complaints. You can contact us https://www.airportparkingessentials.co.uk/help-desk , you will receive a response within ten working days.
Airport Parking essentials is a booking agent, and we will not be responsible for any complaints regarding damages or car park service itself. We always try to emphasis our car parks to provide the best service to our customers and minimise the negligence. We recommend all our clients make sure they examine their vehicle before leaving the car park or upon collection at the reception area.
Meet & Greet/ Valet Parking: When you arrive at the parking facility, you leave your vehicle with staff at the entrance, and it will park for you. The service providers will keep your keys in their lockbox.
Park And Ride: When you arrive at the parking facility, you will park your vehicle yourself and use shuttle service at the airport.